Not Achieving Your Sales Targets
Sales Management realized that their sales team members were frantically busy but not very productive. Call volume and sales numbers were down, and unmet goals were piling up.
Unproductive Meeting Culture
The 600-employee division held too many long and unproductive meetings. The overlong meetings forced employees to work on the fringes of the work day—early in the morning, at night, and on weekends impacting productivity, effectiveness and morale. An employee engagement survey confirmed widespread dissatisfaction with work-life balance, citing meetings as the primary contributing factor.
Reactive vs. Strategic Leadership Team
After a few turbulent years due to the recession, middle management leadership and employees were acting with a reactive focus rather than a long-term, strategic focus.
Poor Time Management
Inside Sales Reps were challenged with multiple applications and needed a program to simplify and streamline their workflow to improve time management.
Difficulty Scaling Your Training Programs
A growing global workforce needed alternative training delivery methods to meet the continuing education needs of its team members without impacting client services and delivery. The curriculum had to be customized for the culture, values and the specific learning needs of its workforce. Additionally, the training participants had to be able to receive CPE credit for each training program.
Fragmented Culture and Poorly Defined Goals
Rapid growth, including multiple mergers and acquisitions, led to a fragmented culture and poorly defined goals, undermining team member productivity and negatively impacting the business.